Privacy policy

FLINTpro Corp, a Delaware Corporation (we, us, or our), understands that protecting your personal information is essential. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us or otherwise collected by us when providing our website (Services) or when otherwise interacting with you.

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The information we collect

Personal information is information or an opinion, whether true or not and whether recorded in a material form or not, about an identified or reasonably identifiable individual. 

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The types of personally identifiable information we may collect about you include:

your name;
images of you;
your contact details, including email address, street address, and/or telephone number;
your employer and job title;
your date of birth;
your credit card or other payment details (through our third-party payment processor);
your preferences and/or opinions;
information you provide to us, including through feedback, customer surveys, or otherwise;
your sensitive information as set out below;
details of products and services we have provided to you and/or that you have enquired about, and our response to you;
support requests submitted to us and our response to you;
your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries, and/or browsing behavior;
information about your access and use of our Services, including through the use of Internet cookies, your communications with our online Services, the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider;
additional personal information that you provide to us, directly or indirectly, through your use of our Services, associated applications, associated social media platforms, and/or accounts from which you permit us to collect information; and
any other personal information requested by us and/or provided by you or a third party.

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Sensitive information: We do not actively request sensitive information about you. However, if we need to collect sensitive information about you at any time unless otherwise permitted by law, we will first obtain your consent and only use it as required or authorized by law.

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How we collect personal information

We collect personal information in a variety of ways, including:

Directly: We collect personal information that you directly provide to us, including when you register for an account or through the ‘contact us’ form on our website.
Indirectly: We may collect personal information that you indirectly provide to us while interacting with us, such as when you use our website.
From third parties: We may collect personal information from third parties, such as your browsing data from our analytics and cookie providers and your contact details from marketing providers. See the “Cookies” section below for more information about how we use cookies.

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Why we collect, hold, use, and disclose personal information

Personal information: We may collect, hold, use, and disclose personal information for the following purposes:

to enable you to access and use our Services, including to provide you with a login;
to provide our Services to you;
to allow you to access and use our associated applications, including the website;
to contact and communicate with you about our Services, including in response to any support requests you lodge with us or other inquiries you make with us;
for internal record keeping, administrative, invoicing, and billing purposes;
for analytics, market research, and business development, including operating and improving our Services and associated applications;
for advertising and marketing, including sending you promotional information that you can opt out of, about our products and services, and other information that we consider may be of interest to you;
to comply with our legal obligations and resolve any disputes that we may have;
if otherwise required or authorized by law.

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Our disclosures of personal information to third parties

We may disclose personal information to:

third-party service providers to enable them to provide their services to us, including (without   limitation) IT service providers, data storage, web-hosting, and server providers, email marketing providers, debt collectors, couriers, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators;
our employees, contractors, and/or related entities;
our existing or potential agents or business partners;
anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
courts, tribunals, regulatory authorities, and law enforcement officers, as required or authorized by law, in connection with any actual or prospective legal proceedings or to establish, exercise, or defend our legal rights;
and  third parties to collect and process data, such as Google Analytics (To find out how Google uses data when you use third-party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time), Facebook Pixel or other relevant analytics businesses;
and any other third parties as required or permitted by law, for example, in response to a subpoena, in connection with a legal claim, or to comply with regulatory requirements.

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Google Analytics

We have enabled Google Analytics Advertising Features, including Demographics and Interest Reports, in compliance with US privacy laws. Third-party vendors and FLINTpro use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, third-party cookies (such as Google advertising cookies), or other third-party identifiers.

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You can opt out of Google Analytics Advertising Features, including using a Google Analytics Opt-out Browser add-on.

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To opt out of personalized ad delivery on the Google content network, please visit Google’s Ads Preferences Manager.

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To opt out of interest-based ads on mobile devices, please follow these instructions for your mobile device:

On Android, open your device's Google Settings app and select “ads” to control the settings. On iOS devices with iOS 6 and above use Apple’s advertising identifier. To learn more about limiting ad tracking using this identifier, visit the settings menu on your device.

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Overseas disclosure

We may store personal information in the USA and overseas. Where we disclose your personal information to third parties, they may also store, transfer, or access personal information outside of the USA.

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Your rights and controlling your personally identifiable information

Your choice: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use, and disclose it in accordance with this Privacy Policy. You do not have to provide personal information to us; however, if you do not, it may affect our ability to provide our Services to you and your use of our Services. 

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Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us. We may take steps to verify this consent, such as by requesting a written confirmation or a copy of the consent form. 

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Restrict and unsubscribe: To object to processing for direct marketing, unsubscribe from our email database, or opt out of communications (including marketing communications), please contact us using the details below or use the opt-out facilities provided in the communication. 

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Access: You may request access to the personal information that we hold about you. An administrative fee may be payable for the provision of such information. In some situations, we may be legally permitted to withhold access to your personal information. If we cannot provide access to your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal. If we can provide access to your information in another form that still meets your needs, we will take reasonable steps to give you such access. 

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Correction: If you believe any information we hold about you needs to be updated, updated, relevant, and accurate, please contact us using the details below. We will take reasonable steps to promptly correct any information found to be inaccurate, out-of-date, incomplete, irrelevant, or misleading. Please note that we may be legally permitted to not correct your personal information in some situations. If we cannot correct your information, we will advise you as soon as reasonably possible and provide you with the reasons for our refusal and any mechanism available to complain about the refusal. 

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Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and write to you, setting out the outcome of our investigation and the steps we will take in response to it.

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Storage and security

We are committed to ensuring the security of the personal information we collect. To prevent unauthorized access or disclosure, we have established suitable physical, electronic, and managerial procedures to safeguard and secure personal information and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure.

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While we are committed to security, we cannot guarantee the security of any information transmitted to or by us over the Internet. You transmit and exchange information at your own risk.

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Cookies

We may use cookies on our website from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they recognize you when you return to our online website and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online website with personal information, this information may link to the data stored in the cookie.

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You can block cookies by activating the settings on your browser that allow you to refuse the settings for all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website.

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Links to other websites

Our website may contain links to other parties' websites, both within and outside the USA. We do not control those websites and are not responsible for protecting the privacy of any personal information you provide while visiting them. This Privacy Policy does not govern those websites.

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Amendments

We may vary this Privacy Policy at any time and at our discretion. Any changes will be effective immediately upon publishing the amended Policy on our website. We recommend you check our website regularly to ensure you understand our current policy.

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For any questions or notices, please contact us at:

Email: info@flintpro.com

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 Last update: 19 March 2024 

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